Customer Announcements
Email SFTP Credential Update

Dear Customer,

We recognize the importance of ensuring seamless operations – especially during this time of year. We have previously communicated about upcoming SFTP credentials update affecting those customers using SFTP connections for communication with MercuryGate servers.

After speaking with several customers, we recognize that additional time is needed to allow all affected customers to update their certificates and communicate as needed with any third parties affected by this change. For that reason, we are extending the deadline for implementing these changes to January 31, 2025.

We are committed to supporting your transition to the updated credentials. We encourage you to complete the updates as soon as possible and coordinate with any relevant third-party partners or carriers to avoid potential disruptions. Early completion will help ensure the continued security and reliability of your connections.

Thank you for your understanding and partnership as we work to ensure the security of our services. For questions or support related to these updates, please reach out to us at [email protected].

Best regards,

MercuryGate Cloud Data Exchange Solutions Team

Körber Supply Chain Software Completes Acquisition Of MercuryGate

Körber Supply Chain Software, a joint venture between Körber AG and KKR, and leader in end-to-end supply chain solutions, today announced the completion of its acquisition of MercuryGate International Inc., a leading provider of transportation management systems (TMS). This milestone acquisition is one of the largest in the supply chain software industry this year, adding approximately 25 percent to Körber Supply Chain Software’s annual net revenue. Learn more.

MercuryGate Named A 2024 Great Supply Chain Partner

CARY, N.C. – Aug. 26, 2024 – MercuryGate® International, Inc., (MercuryGate) the largest and dedicated transportation and logistics management solutions provider, today announced it has been named to the 2024 SupplyChainBrain list of 100 Great Supply Chain Partners. SupplyChainBrain’s annual list recognizes a select group of companies whose customers recognize them for providing outstanding solutions and services. Read more.

MercuryGate Releases Best Practice Guidance on Security Certificate Management for Customers

As part of our unwavering commitment to platform security, MercuryGate has established a partnership with CloudFlare, a leader in internet performance and security services. This arrangement allows SSL encryption to be managed efficiently with certificates issued by CloudFlare, offering an additional layer of security.

We encourage our customers to adopt best practices that align with maintaining uninterrupted access and service continuity, while prioritizing data and infrastructure security. These practices include:

1. Regularly verify the integrity and trustworthiness of the root certificate authorities (CAs) in your system.
2. Implement automated alerts for certificate changes or upcoming expirations.
3. Establish protocols for rapid response to certificate updates or security advisories.
4. Conduct periodic reviews of your security policies to ensure they align with current best practices and standards.
5. Engage with security experts or services that can provide insights and assistance in managing SSL certificate-related matters.

These guidelines can enhance preparedness for any certificate changes and ensure a robust defense against potential disruptions. Please reach out to your internal IT department to learn more about your organization’s security certificate management practices.